Frequently Asked Questions

  1. I don't know anything about Chemarc, what is it? is a comprehensive online content platform for the chemical industry. We deliver insights and intelligence that helps companies take better decisions, and grow their revenue and profits.

  2. How should I register on the website?

    Please follow the steps below, to create a Chemarc User ID:

    Click / tap the profile graphic at top of the page, next to the magnifying glass, then Sign Up by filling in the information requested for.

  3. I forgot my login password, can you assist?

    Follow the steps below to recover your password:

    • Click / tap the profile graphic at top of the page, next to the magnifying glass Click Forgot Password?
    • Click Forgot Password?
    • Enter the email id that you used while creating your account and click 'Recover Password'. Your password will be sent to your email id.
  4. I want to alter my password. Can you assist?

    Follow below steps to recover the password:

    • Click / tap the profile graphic at top of the page, next to the magnifying glass.
    • Click / tap the ’Sign In' tab
    • Once again, click / tap the profile graphic at top of the page, next to the magnifying glass.
    • Click / tap 'Change Password’, under My Account. You can then set-up your new password.
  5. Is it safe to use and subscribe to Chemarc?

    Chemarc is highly secure, and we offer the best available safety for your personal information when you subscribe to our website.

  6. Can I stop Notifications?

    Yes, you can do this any time, on the the settings page. (There is no Settings pg)

  7. Can I Unsubscribe from emails?

    Yes, if you do not wish to receive emails from Chemarc, you can click the UNSUBSCRIBE link at the bottom of the email. OR send an email to, stating that you do not wish to receive further emails from Chemarc.

  8. Can I apply for my Account Deactivation?

    Yes, please send an email to and our team will help you in deactivating your Chemarc account. However, you will not be able to access your personal details and the purchases made at Chemarc, after the account deactivation.

  9. Do I have to pay for all information, news, insights or intelligence?

    No. You need to only pay for exclusive information, which will be clearly mentioned on the relevant Chemarc sections, along with the pricing.

  10. Do I have to pay for my business promotions on Chemarc?

    Yes, you have to pay for your business or personal advertisements and promotions to be published on Chemarc. For advertising inquiries, please email:

  11. Does Chemarc have print subscriptions to its insights, intelligence and magazine content?

    Chemarc has only digital information for its insights and intelligence. For offline physical magazine copies you need to contact the publishers or local magazine vendors.

  12. How much do I need to pay to download information from Chemarc?

    Most information on Chemarc is FREE, you do not have to pay anything to download Chemarc; you only have to pay for Magazines, Company Data and Market Data you wish to subscribe to.

  13. How many times can I view the Chemarc insights and magazines I have subscribed?

    There are no such time limitations. Once you have subscribed, you can read the digital magazines or access other information as many times as you wish to.

  14. How can I turn off Auto-Renew subscriptions that I purchased at Chemarc?

    Please email and our support executives will provide assistance in stopping your Auto-Renewals.

  15. Can I cancel my purchase and get a refund?

    Purchases made on Chemarc cannot be cancelled. However, for special cases, you can email us at: and our team will decide, depending on the criticality of the request.

  16. Can I get a PDF version of a magazine I've subscribed to?

    No, you can only access your digital magazine online through Chemarc. For security reasons Chemarc digital magazines are protected from being printed, copied or redistributed.

  17. I subscribed to a magazine from the website. Can I view it on my Android phone or iPad?

    Yes, you can. After installation, you can sign in with your Chemarc User ID and password, and you will be able to view the magazines you have subscribed to.